Terms of Service

1. Agreement to Terms

By accessing or using SocialBloom ("Service"), operated by SocialBloom Inc. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Use of Service

SocialBloom provides Instagram growth services designed to help users increase their follower count and engagement through 100% manual, human-powered methods. Our Service includes:

• Manual engagement activities performed by dedicated account managers (likes, follows, comments, story views)
• Human-researched audience targeting and analysis
• Weekly growth reports from your account manager
• Direct communication with your assigned manager

You acknowledge that:

• We do not guarantee specific results or follower counts
• Growth rates depend on various factors including content quality and target audience
• You are responsible for complying with Instagram's Terms of Service
• We are not affiliated with Instagram or Meta Platforms, Inc.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your Instagram account complies with Instagram's Terms of Service

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion if we believe you have violated these Terms or Instagram's Terms of Service.

4. Payment Terms

4.1 Billing and Fees

Our Service is offered on a subscription basis. By subscribing, you agree to pay the applicable fees for your chosen plan. All fees are in USD unless otherwise stated.

4.2 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account dashboard.

4.3 Refund Policy

We offer a 30-day money-back guarantee for new customers. To request a refund, contact our support team within 30 days of your initial purchase. Refunds are not available for subsequent renewal periods.

4.4 Price Changes

We reserve the right to modify our prices. Price changes will be communicated at least 30 days in advance and will not affect existing subscriptions until the next renewal period.

5. Prohibited Uses

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit spam, malware, or malicious code
• Engage in any activity that disrupts or interferes with the Service
• Attempt to gain unauthorized access to our systems
• Use the Service for competing services or reverse engineering
• Resell or redistribute the Service without authorization
• Promote illegal activities, violence, or discrimination

6. Intellectual Property

The Service and its original content, features, and functionality are owned by SocialBloom Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to content you post on Instagram. By using our Service, you grant us a limited license to access your public Instagram content solely for the purpose of providing the Service.

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service and cancel your subscription.

9. Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

• The Service will function uninterrupted, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• The quality of the Service will meet your expectations
• Any errors in the Service will be corrected

10. Limitation of Liability

IN NO EVENT SHALL SOCIALBLOOM INC., ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability to you for any claims arising from or related to these Terms or the Service is limited to the amount you have paid us in the past twelve (12) months.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the state or federal courts located in San Francisco, California.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Entire Agreement

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.